Terms of service

Effective Date: [Insert Date]

Welcome to LocalPrice.in. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using this website, you agree to be legally bound by these Terms.

1. Legal Entity & Compliance

This website is operated by LocalPrice.in (“Company”, “we”, “us”, “our”).
We comply with:
- Information Technology Act, 2000
- Consumer Protection Act, 2019
- Consumer Protection (E-Commerce) Rules, 2020
Our role is that of an e-commerce seller/service provider.

2. User Eligibility

You must be at least 18 years old to use this website.
By using this website, you confirm that:
- All information provided is accurate
- You are legally capable of entering into a binding contract

3. Account Registration & Security

Users may be required to create an account.
You are responsible for maintaining confidentiality of login credentials.
Any unauthorized use must be reported immediately.
We reserve the right to suspend accounts involved in fraud or misuse.

4. Product Information & Transparency

As per Consumer Protection (E-Commerce) Rules:

We ensure clear display of:
- Product description
- Price (including applicable taxes)
- Shipping charges (if any)
- Return/refund eligibility
We do not guarantee that product descriptions or images are error-free, but we strive for accuracy.

5. Pricing & Payments

All prices are in Indian Rupees (₹).
Prices may change without prior notice.
Accepted payment methods include:
- UPI / Debit & Credit Cards / Net Banking / Cash on Delivery (COD)
Orders are confirmed only after successful payment (except COD orders).

6. Order Acceptance & Cancellation

We reserve the right to accept or reject any order.
Orders may be cancelled due to:
- Product unavailability
- Incorrect pricing
- Suspected fraudulent transactions
Customers may cancel orders before dispatch.

7. Shipping & Delivery (E-Commerce Rules Compliance)

Estimated delivery timelines are displayed at checkout.
Delays may occur due to logistics or external factors.
Ownership of goods transfers upon delivery.
We ensure proper grievance support for delivery issues.

8. Return, Refund & Replacement Policy

Governed by our Return & Refund Policy.
Key highlights (as per law):
- Clear disclosure of return eligibility
- Refund timelines (typically 5–7 business days)
- No unfair charges for defective/wrong products
Refunds are processed only after product verification.

9. Consumer Rights

In compliance with Indian consumer laws:

Customers have the right to:
- Transparent information
- Fair pricing
- Timely grievance redressal
No unfair trade practices or misleading advertisements are used.

10. Prohibited Activities

Users shall not:

Engage in fraudulent transactions
Provide false information
Use the platform for illegal purposes
Attempt to harm or disrupt the website

Violation may result in legal action under applicable laws.

11. Intellectual Property Rights

All content (logos, images, text, design) is owned by LocalPrice.in.
Unauthorized use, reproduction, or distribution is strictly prohibited.

12. Limitation of Liability

We are not liable for:
- Indirect or consequential damages
- Delays beyond our control
Maximum liability is limited to the order value paid by the customer.